It doesn’t matter if you manage a small or a large corporation, they all need a system that allows them to manage their business operations intelligently and effectively. If you are one of those who, for whatever reason, have not yet implemented a business management software, here we will tell you about the advantages they offer and their evolution over time. Discover how to improve your company and increase your productivity here, with us, Come on!
What is the history and evolution of enterprise management software?
In the 1950s, the U.S. Army created software to manage the war strategy of World War II. This laid the foundations for what is now ERP software (Enterprise resource planning).
These early programs were not technologically compatible with the commercial industry of the time. However, they gave rise to the first commercial computers. So when did this technology start to be used as enterprise management software?
Between the 1960s and 1980s, both MR programs, or Material Requirements Planning systems, and MRP II were developed. Software that made it possible to control all production and investment processes in the manufacturing sector.
It was not until the 1990s that the ERP concept we know today was officially born. Companies were finally able to manage all operational and administrative processes, especially human resources activities.
Due to the ability to connect to the Internet, ERPs were able to modernize and provide real-time access to any company information.
Today, cloud computing, mobile devices and SaaS are making it easier to implement ERP and adapt it to business needs. Soon, business management software will be an indispensable tool to get any business up and running.
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What advantages do ERP systems currently offer your company?
Nowadays, business management software has become a fundamental tool to improve the efficiency and productivity of companies.
From planning and project management to internal and external communication, enterprise management software offers a wide variety of advantages that can take any business to the next level in the marketplace.
This is demonstrated by the consultancy SoftDoit in its annual study on the demand for business software in Spain during the year 2021. This report is based on an exhaustive research and data analysis of more than 600 thousand companies that accessed its website in the last year.
The pandemic has deeply affected the business sector, which has led many SMEs to seek solutions that allow them to adapt to the new work scenarios and maintain their competitiveness. According to the report, 55% of the companies analyzed were looking to implement an ERP, while WMS, CRM or HR solutions were less in demand.
Let’s now look at what benefits enterprise management software can offer to both business models and work teams.
Strengthens the customer-company relationship.
Business management software allows you to improve customer interaction, as well as provide real-time information. As a result, you can increase brand loyalty.
2. Streamlines project planning
It includes artificial intelligence tools to reduce planning time and obtain accurate information on scope, costs and schedule. In this way, it allows optimizing the project through automation.
3. Manage resources effectively
Business management software helps avoid downtime and overwork for the teams that make up the organization. Detecting any bottlenecks and leveraging resources more effectively allows you to update plans quickly and detect risks before they occur.
4. Optimizes teamwork and improves internal-external communication.
It is possible to improve team collaboration, as you can have integrated and automated tools that will make your employees more efficient and productive.
The communication tools of enterprise management software are highly effective. This is because they allow you to keep everyone informed of project progress, establish stronger relationships with customers and suppliers, and collaborate with potential customers by assigning accounts.
5. Manage processes in real time
It provides real-time visibility of all aspects of the project, allowing for redirecting strategies with risk, vulnerability and new opportunities data and resolving any issues in a timely manner.
6. Accessibility from anywhere
Enterprise management software allows accessing information and executing tasks from anywhere, which is ideal for companies that adopt the remote work mode.
7. Avoid errors in logistics
Business management software automates logistics tasks. This allows for greater coordination and collaboration on work routes.
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What types of business software are there?
The various business management software include accounting, human resource or inventory management, customer relationship management, to sales and marketing management software or project planning. Here are the main categories:
ERP (Enterprise Resource Planning) Software
Almost 80% of Spanish companies use ERP, making it the most popular business management software.
It is especially beneficial for businesses related to production, logistics, inventory, shipping and accounting, as it centralizes the management of purchasing, sales, human resources, production, accounting and inventory planning and control.
CRM (Customer Relationship Management)
It is another widely used business management software. It focuses on customer management and loyalty, with the objective of anticipating and responding to their needs, both current and potential, and improving the customer-company relationship.
The CRM stores all the information in a database to be able to launch personalized commercial and promotional actions. CRM is often integrated into ERP solutions.
BI (Business Intelligence)
It is a powerful tool that analyzes a company’s data to detect strengths and weaknesses, set objectives and make decisions quickly. It includes a set of strategies, applications, data, products, technologies and technical architectures.
Enterprise call management or Call Center software
The Call Center application is a tool designed for call management, with the ability to classify calls according to their importance.
Customer service is essential for any business, especially considering that young people use a wide variety of communication media: Whatsapp, Telegram, chats, emails, contact forms and social networks.
Therefore, these applications are constantly being updated to include these new forms of communication to provide better service.
Warehouse management software (WMS)
It is essential for any business to have physical products. This business management software handles both incoming and outgoing stock, tracking sales and losses, and locating products in multiple warehouses. It is very useful for companies that sell tangible goods and need to know where their products are at all times.
Point-of-Sale Terminals (POS)
They manage the entire sales process, including tickets, invoices, sales and orders. They are especially useful for companies with online stores, since they also handle payment collection. POS can be physical, such as point-of-sale, or virtual, as in the case of online payments.
As business management software has evolved, it has been able to integrate more and more functions and solutions tailored to the specific needs of each business. Having the right one can make a big difference in the way a company’s operations are carried out and its success in the marketplace.
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If you are looking for the best option for your company, do not hesitate to request a professional consultation to choose and customize the business management software that best suits your needs. Make the most of all these different tools and digitally transform your business!